Customer Testimonials
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Great service in all departments. Appointment times are respected and available updates are presented when I go in.
A well round dealership from sales, finance, management; recommend it to anyone looking for a new vehicle.
Was a quick oil change and service people were friendly, help me with everything I needed done
Trading in our 2016 Acadia and purchasing a 2022 could not have been easier thanks to Serge Matte and Tyler Murray, they both are incredible at their jobs and made the transaction very easy for us. I highly recommend Macdonald Buick GMC, if you are looking for a new or new to you vehicle be sure to give Serge a call.
Always ready to help me find my next gem of a vehicle..
Simple and easy. First oil change after my purchase. Serge my sales guy set it all up. It was a wet and rainy morning so the drive thru drop of was great. Easy and very convenient.
We bought a use Buick. A wonderful vehicle. And the Sales man Kevin Smith was very friendly and had a lot of patience. Thanks Kevin!
Great friendly service, never any delays They get things done on time Very organized place
Bought a second hand sierra 2019 about a month ago. Tailgate was opening randomly. Called in and got an appointment the day after. Very professional and kind staff. They fixed the issue without question and even squeezed in a soon to be due oil change.
I had the pleasure of working with Jeremy Parker and Kevin Collette on my trade in yesterday and it was an incredible experience. On a Friday afternoon, I test drove a vehicle, they evaluated my trade-in, offered me an incredible trade value, dropped the price of what I was buying without asking, handled the financing and paperwork, and I was home by supper time behind the wheel of a different SUV. I've purchased around 75 vehicles/toys over the years, and this was BY FAR, the BEST transaction ever. I love to negotiate and haggle, but I didn't have ...
Great visit, Josh was very helpful and a very nice young man. Can't wait for our vehicle.
Great Service! Very positive atmosphere. Ryan Jones is great at his job, friendly and a great guy! Thanks Ryan! The Snider’s
Amazing sales AND service department!! Would recommend anyone deal here. They truly take care of their clients like no other dealership we have ever dealt with. Huge shout out to Serge and Jen for all your help with our vehicles! Your service will keep us coming back!
Marina was so friendly. I forgot my email to get my $30 rebate but we were able to work through. Emailed it to her and got the rebate. Great customer service.
Timely and customer focused service. Thanks Kyle
I cannot express just how happy I am with dealing with this company. I went in looking to trade my vehicle in and get something newer. By Thursday Craig Killen had the exact vehicle I was looking for. Not only did he get me into a newer vehicle in less than a week. He was able to cut my interest rate down by more than half of what it was before. He added in winter tires last minute even though the vehicle already came with new all season tires. I have dealt with many salesman in my time use to ...
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Wyatt from sales & Christian from the service department are always so friendly and provide great customer service! I highly recommend ! I’ve had nothing but great experiences.
I just wanted to say a HUGE Thankyou too Jordan MacPhee at Macdonald Gmc. The amount of headaches from the pandemic set backs had me very frustrated but, This being said jordan went above and beyond every single step of the way to be transparent and make sure that this truck got delivered. Jordan kept me coming back to gmc as a brand and I will continue to do business with them because of him, if anyone is looking for a sales representative that will go to the end of the earth to make sure your dream vehicle becomes reality ...
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I just got home from purchasing my new Buick Envision from a great sales professional Jordan Macphee. Jordan also has a brother Josh working there as well and I was treated so well and thoroughly enjoyed chatting with both of them. Now it was time to sit down with the Finance manager Tyler and he went through the options available to me and they were explained in great detail that allowed me to make an informed decision. Tyler then walked me through the entire building and met the service manager, other sales and parts team and now it will feel ...
I just got home from purchasing my new Buick Envision from a great sales professional Jordan Macphee. Jordan also has a brother Josh working there as well and I was treated so well and thoroughly enjoyed chatting with both of them. Now it was time to sit down with the Finance manager Tyler and he went through the options available to me and they were explained in great detail that allowed me to make an informed decision. Tyler then walked me through the entire building and met the service manager, other sales and parts team and now it will feel ...
Had the best experience with a dealership with our ATV purchase. Wyatt is one of the best at what he does very personable and customer service orientated and knowledgeable. Will be back for future sales and will tell friends. We drove from Chipman which is farther than other dealers.
great service from Jesse Smith and all the rest of the staff
iyahoo
Took my 1984 Pontiac Fiero here for a good interior cleaning. I just bought it, and it was pretty greasy and dirty on the inside. They did an absolutely phenomenal job! It’s spotless, smells nice and even cleaned up the engine bay and made the engine look brand new. They also buffed off an old decal on my trunk, and put a new Fiero decal on there instead! So happy with my results. Cost was $170 plus tax. I would happily pay that again for a cleaning of this magnitude!
Had a wonderful visit today for service on my car. Great friendly and professional staff. All work was completed in a timely manner.
Absolutely outstanding service once again! The service team here ALWAYS goes out of their way to ensure my visits are easy and painless. Thanks so much!!
Best representation of the General Motors product line through service department which values integrity and exceptional respect of the customer.
I just bought a 2011 Ford F150 from Ryan Jones. He was awesome to deal with and I am a Ford guy. But will be buying a Chevy when I go to buy a new vehicle in 1 year, Thanks Ryan. Buddy deserves a raise.
This is the best dealership in town. Hands down. Best service and very professional. I’ll be back.
Fast service and very friendly.
Very pleasant visit , staff were helpful and provide answers to my questions in a courteous manner.
Always a good experience when l go for service… they know there stuff … no worries!
Excellent service, honest and trustworthy. Would definitely recommend them! Service is outstanding, fast and courteous
Excellent service at MacDonald Buick GMC Cadillac. My cadillac is as good as new again. Thank you.
best vehicle business in town, No bs. If you're looking to sell your vehicle this is the place. thanks
Excellent service every time !
This is a HUGE shout-out to Jordan MacPhee and Craig Killen of MacDonald Buick GMC Cadillac in Moncton for their extended effort in helping us secure our new-to-us and LOW KM 2012 RAV4 4x4 in Fredericton, NB! My family and I couldn't be happier with our new addition. After contacting countless dealers around the Maritimes, both Jordan and Craig understood our situation and our particular needs and kept in close contact with us every step of the buying process. We received a quality vehicle that checked all of our boxes as promised, AND we received the vehicle DELIVERED to us ...
The best!!!
Highly recommend this dealer. In all the years of purchasing new vehicles (especially with a trade in) I have never had such a great experience as I did here at McDonald Buick GMC Cadillac. My salesman (Josh MacPhee) made the experience very smooth and painless. This deal took several months to complete as the truck I purchased hadn’t been built yet. Josh kept in contact throughout the process and gave me updates as soon as ones came available. If you are considering buying go see Josh you won’t regret it.
I was created in a very professional way and I got the best service that I could of had .
Fast and professional service. Courteous short wait time. No complaints. Pleasant environment. Nothing more to say
I visited the Dealership for the first time few days ago and through the front desk, I was linked with Andrew Plante a quick and clear exercise how to lease a car from MacDonald and finally I leased Cadillac 2022. My appreciation to Andrew and Kevin and all.
I received excellent service from my salesman Brian Leblanc at the Moncton MacDonald Pontiac Buick dealership
Friendly throughout reception sales service a pleasant experience very clean environment showroom offices and service I got a feeling that I was in a professional setting well done
Efficient,professional knowledgeable and understanding and friendly.
Very helpful, friendly and treated us very well. Was a good experience.
I took my vehicle in for service and spoke with the pleasant young man named Kyle. I was a little stressed not knowing what was wrong with my SUV but he put me at ease and I felt confident the dealership would correct the issue which they did. I was impressed that the work was done so fast, I barely had time to get back home when Kyle called me back saying my SUV was fixed and ready to be picked up. I liked the fact I was dealing with the same person throughout the process. His customer service was ...
Very professional service.Service was great(oil change and filter) and done fairly quickly despite the fact they were very busy.The waiting room for service and the showroom chairs were completely full with waiting customers when we arrived so did end up standing around for an hour.Perhaps a few more chairs could have been placed out for customers.Overall a very good experience!
The Service Team is always great from the person that checks you in, to the mechanics, and right through to payment. I have never been pressured for anything and really trust their service team.
Great staff they know there business and treat you with respect,
Good deal, happy with our purchase. Would highly recommend to anyone looking for a new car
Great team at MacDonald Buick, excellent experience purchasing my vehicle. I’d highly recommend them to anyone. Thank you
Good knowledgeable staff. Great service. Best dealership for me as I have already bought my 4 th car from the same agent Deno Papas.
Cannot ask for better service, pulling in and having the doors open as you pull up. Greeted by top notch respectable staff, who even took the time to chat with my 3 young children. An engaging experience.
Thank you Sean
The dealership is very clean well organized and very professional. I asked the service advisor if he would have somebody to wash the inside of the window and he took it upon himself to do it which I think is excellence service. The advisor's name was Kyle McClure .
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